Elena
Dalla Corte

Account Manager

• Managed a client portfolio across an assigned territory, maintaining CRM data accuracy and expanding account reach through targeted outreach and relationship-building.
• Monitored competitor trends and market shifts to provide leadership with actionable intelligence, directly informing strategic decisions.
• Drove client retention by proactively resolving issues and collaborating with internal teams on account growth initiatives.

Operations & Administrative Assistant

• Built and maintained comprehensive filing and document management systems, reducing retrieval time and ensuring compliance with company policies.
• Prepared executive-level reports, formatted presentations (Word, Excel, PowerPoint), and proofread all department-wide communications for accuracy and consistency.
• Led cross-functional project coordination across departments, ensuring on-time delivery and adherence to deadlines.
• Identified and implemented process improvement opportunities, increasing operational efficiency across administrative workflows.
• Onboarded and operated new office technologies as introduced, serving as a resource for colleagues during transitions.

Business Analyst

• Maintained an enterprise library of templates, model documents, and knowledge assets to standardize operations and reduce redundant work.
• Updated and managed business intelligence tools and databases, ensuring data integrity for reporting and decision-making.

Data Entry Specialist

• Processed high-volume database updates with a consistent accuracy rate, cross-referencing source documents to detect and resolve discrepancies before entry.
• Reviewed source documents for completeness prior to system entry, maintaining data quality standards across all records.

Executive Sales & Brand Manager

• Developed and executed brand strategy and targeted marketing plans, generating qualified leads through email campaigns, cold outreach, and social media.
• Contributed to measurable growth in market presence through integrated sales and brand initiatives.

Outreach Specialist

• Evaluated existing outreach processes and procedures and made actionable recommendations for improvement.
• Communicated project progress updates regularly to senior management team members.
• Submitted and reviewed reports and escalated issues to supervisors as appropriate.

Administrative Assistant

• Generated content ideas to engage target audiences and grow follower base across social media channels.

Social Media Manager

• Planned and executed social media strategy, driving brand discovery and customer engagement.
• Managed content creation, curation, and scheduling across social channels.

Keyword Content Writer

• Researched and wrote effective, audience-tailored copy while maintaining brand consistency across channels.
• Edited and proofread content for accuracy, clarity, and style consistency.
• Collaborated with writing teams and external partners to develop informative and engaging content.